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Confirm your vehicle

Vehicle Year *

Vehicle Make *

Vehicle Model *

Trim (optional)

Where will we pick up your vehicle?

Enter the ZIP code where your vehicle is parked.

ZIP Code *

Do you own the vehicle?

Yes, I own it outright (it's paid off). No, I am still making loan payments. No, I make lease payments.

Does your vehicle have a clean title?

Unless your vehicle has a history of severe damage, it probably has a clean title. But it's easy to check. Look for a note or stamp on your title that says "salvage" or "rebuilt".

What is a clean title?

Yes, it has a clean title. No, it has a salvage or rebuilt title. I don't have the title.

Are all of the wheels and tires inflated and on your vehicle?

No biggie either way, we're just trying to select the best truck to pick you up.

Yes, all are inflated and attached. No, one or more are flat. No, one or more are missing.

Which tires on your vehicle are flat?

Show us which tires are flat by selecting the corresponding quadrant.
Select all that apply.

Which wheels or tires are removed on your vehicle?

Show us which wheels or tires are removed by selecting the corresponding quadrant.
Select all that apply.

Does your vehicle have a working battery?

We need to know if your car will start without needing to be jumped.

Yes, the battery is installed and works. No, the battery doesn't work or is not installed.

Do you have a key for your vehicle?

Yes, I have a key. No, I don't have a key.

Can you start and drive your vehicle?

This tells us about your vehicle’s condition and also helps us figure out the best tow truck to use for pickup.

Why are some options unavailable?

Yes, it starts and drives. No, it starts but doesn't drive. No, it doesn't start (or requires a jump-start).

What's the mileage on your vehicle?

Don't worry about the exact number. We round to the nearest thousand. If the mileage cannot be verified, enter your best estimate and check the box below.

Mileage

Mileage can't be verified

What's under the hood?

The more we know about the engine and transmission, the more accurate your offer will be.

Engine and transmission are installed and intact. The engine or transmission is missing parts. The engine or transmission is missing.

Does your vehicle have exterior damage?

Most used cars have a little wear and tear, but small blemishes won't affect your offer. Just let us know if the outside of your car has any damage bigger than a baseball.

What counts as a small blemish?

No, nothing major, just a few dings and scratches. Yes, it has some rust or exterior damage.

Where is the exterior damage?

Show us where the damage is by selecting the corresponding quadrant.
Select all that apply.

Are the doors, bumpers, and other exterior parts and panels attached?

We're talking just as secure as when it left the factory, or a sturdy aftermarket replacement. Nothing loose, hanging, or missing.

Yes, all exterior parts and panels are attached. No, at least one exterior part or panel is broken, loose, or missing.

Are any mirrors, glass, or lights damaged or missing?

What counts as damaged or missing?

No, all the mirrors, glass, and lights are in-place, with no damage. Yes, at least one of the mirrors, glass, or lights are loose, damaged, or missing.

Where are the missing or loose exterior parts?

Show us where the missing panels or parts are by selecting the corresponding quadrant. Select all that apply.

Does your vehicle have its catalytic converter?

You'll know it's missing if your car makes a loud roar when you start it and gets louder as you accelerate. You might also notice an increase in exhaust fumes. Finally, you can check for missing parts under the car, around the muffler.

Yes, it's attached. No, it's missing.

Where are the damaged or missing mirrors, glass, or lights?

Show us where the damaged or missing items are by selecting the corresponding quadrant. Select all that apply.

Are the airbags deployed?

If any of your airbags are currently deployed, it’s important to let us know. This can impact the car's safety systems and might affect the value of your offer.

No, they’re intact. Yes, they’re deployed.

Does the interior of your vehicle have missing parts or major damage?

Think about the seats, airbags, and dashboard. Don't worry about small scratches or spots. We just need to know if there are any serious rips or tears.

What counts as missing parts or major damage?

No, all interior parts are there and in good condition. Yes, some interior parts are damaged or missing.

Has your vehicle ever been in a flood or fire?

It's terrible, but it happens. And it impacts the offer. Just let us know if it's been involved in an incident resulting in fire or water damage, inside or out.

No, thank goodness. Yes, it has been in a flood or fire.

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